Reviews (346)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for significantly increasing average order value and boosting sales, with some reporting substantial revenue gains. It features an easy installation, user-friendly interface, and integrates well with Shopify themes. The app supports various upsell strategies and offers customization and A/B testing. Customer support is praised for its responsiveness and helpful strategic advice. The app also provides educational resources and actively incorporates merchant feedback.
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The software works great - - more important are the people - Jessica, Brittany, the tech support team including Ash are GREAT and responsive - game changer for our business
Hey there!
Thank you so much for the amazing review! We're so glad to hear OneClickUpsell is making a difference for your business. Huge shoutout to Jessica, Brittany from our Enterprise team, and Ash from our support team — they’ll be so happy to know they’ve made an impact. We're always here to support your growth — thanks again for being part of the OCU family! 🙌
The product itself is ok, but there are just a couple of things I would like to point out.
1. Customer service: although I have been happy in the past with their professionalism and thoroughness of responses, I can't help but rate their service as not good after the most recent conversations. Super "template answers" and you have to make the request at least 3-4 times before you get an answer actually tailored for you.
2. Product: it's quite intuitive, but the fact that it is unusable if a customer purchases with a different currency than your store makes it virtually unusable unless you sell to one market only.
3. Subscription plan: you have a 30-day free trial, and so far so good, after that you pay in increments based on the additional revenue the app generates for you + a fixed monthly fee no matter what happens. This is not at all clear when you subscribe. They will also continue to charge you the fixed even if you deactivate the app and remove it from your store... according to them the only way to not pay it is to message them and have them issue you a refund credit but only after you've paid (although a colleague once did it first, since it's the most intuitive thing to do).
Overall, I don't feel like recommending it now and I'm actively looking for an alternative. Maybe I will change my review in the future.
Dear Virela Pets,
Thank you for sharing your honest feedback. We appreciate you recognizing our past customer service efforts, and we're sorry to hear that your recent experience didn’t meet your expectations. We take your concerns seriously and will review how we can improve our responses to be more personalized and efficient.
Regarding the product limitations with multi-currency purchases, we understand how important this is for global sellers, and we’re actively looking for ways to enhance functionality in this area.
As for the subscription plan, we apologize for any confusion. We strive to be transparent about pricing and appreciate your feedback on the clarity of the billing process. If there's anything we can do to address your concerns or clarify details further, please don’t hesitate to reach out—we’d love the opportunity to improve your experience.
We truly value your business and hope to regain your trust in the future.
Team Zipify
We have so far made in one week what we were making with reconvert. Love the one click and how user friendly it is. More than anything their team is amazing and we have gotten support quickly and they have gone above and beyond to help us.
Dear Transformation Academy,
Wow! We’re absolutely thrilled to hear that OCU is making such a big impact on your sales in just one week! It’s fantastic that you’re loving the one-click experience and finding the platform user-friendly.
Our team is always here to support you, so knowing that we’ve been able to go above and beyond means the world to us. If you ever need anything, don’t hesitate to reach out—we’re excited to see your success continue!
Thanks again for your kind words and for being part of the OCU family! 🚀✨
Team Zipify
Not only is the app fantastic, but the customer service is truly exceptional. The team is always incredibly quick to respond and genuinely helpful. Highly recommend — 10/10!
Dear KIRAGRACE,
Wow — thank you so much for the amazing review! 🙌
We’re thrilled to hear that you’re loving the app and that our support team has been helpful along the way. We’re here anytime you need us, and we truly appreciate the 10/10 recommendation!
Thanks again for being part of the Zipify family! 😊
I am super happy with One click upsell! Their support is great, always helping me with different issues and always go the extra mile for me. I really do like their app and it´s very easy to work with, even for beginners. The best part with this app is that it works very good with my Shopify-theme and it is a great tool to increase the average order value for each customer!
Dear Maranco,
Thank you so much for your amazing review! 😊 We're thrilled to hear that you're loving One Click Upsell and that our support team has been able to go the extra mile for you. It’s great to know that our app integrates well with your Shopify theme and is helping you boost your average order value! If you ever need anything, we’re always here to help. Thanks again for being a valued user! 🚀💙
Team Zipify
Just what I needed!! I was reluctant to spend a few bucks to add another app to my simple shopify site, but it only took 5min to setup and it paid for itself within 3 days. I'm now way ahead of where I would have been otherwise. I asked for some guidance using the in app chat, and got answers within an hour which worked straight away
This is a pretty robust app that has definitely increased our sales. If you’re looking to increase your average order value, this is the one to do. The software works pretty seamlessly and I haven’t really needed support. I use post purchase upsells and pre-purchase up sells, and a really works seamlessly in the store.
Dear ibodycare,
Wow, thank you for such an amazing review! 🚀 We’re thrilled to hear the app is boosting your sales and running seamlessly for you. Post-purchase and pre-purchase upsells for the win! 💪 Here’s to even more success!
Team Zipify
One Click Upsell has definitely improved my website's UX; things make more sense now going down the funnel. In addition to that, the feature fit incredibly well with the rest of my website's theme. The customer service is great. I asked for help, they got right to it and sorted things out for me. Very good service all round. Absolutely recommend to anyone browsing for a similar service.
Great product and team! Definitely recommend
Dear Mama Bear Oasis,
Thank you so much! 😊 We're glad you're enjoying the product and our team’s support. We truly appreciate the recommendation! 💪🚀
Team Zipify
It feels like getting taxed. The usage fees are outrageous, 500 dollars + a month just for 10000 in revenue. Its insane, im moving to reconvert, i calculated it and they only have 150 in fees for the same amount of revenue.
Hi there, thanks for taking the time to share your feedback—we genuinely appreciate it.
We noticed you’re still using the app, and we’re glad to continue supporting your store. We also wanted to clarify a couple of things about our pricing to ensure there’s no confusion:
For stores generating $10K/month in upsell revenue, the correct tier is $399/month, and for those just under $10K, it’s $199/month. There are no additional usage fees beyond that. If you’re seeing different charges, we’d love to look into it with you to ensure everything is correct.
Our goal is to deliver a platform that increases your revenue far beyond the cost of the app. If there’s anything we can do to improve your experience or if you'd like help optimizing your results, please don’t hesitate to reach out at help@zipify.com.
Team Zipify