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Using the slide-out cart which works very well for my store. The support team is outstanding and was able to help me with a critical bug on a sundayafternoon.
Dear Ocean Bites,
Thank you so much for the kind words! We're thrilled to hear the slide-out cart is working well for your store. Our support team is always happy to help — even on a Sunday! If you ever need anything else, don’t hesitate to reach out. Wishing you continued success and great conversions!
— Team Zipify
Fairly easy to use and gives you a decent amount of freedom in creative. The staff is very helpful if you ever have any questions, and are willing to research to help you out if you ever get stuck with anything. Even when it comes to integrations they don't know much about!
Dear Fehr Family Ranch,
Thanks for the awesome review! 😊 We're so glad you enjoy the creative freedom 🎨 and found our team helpful (we love a good challenge 🕵️♂️✨). We're here anytime you need us—happy creating! 🚀
Team Zipify
updated our review after OCU fixed its glitch, resolved the issue. Appreciate the work Ezra puts in to helping educate merchants and the info/demo call i just had with Brittany from Zipify. Bottom line is that no systems are 100% you have to stick with the ones with the best/swiftest support
Dear Lizzy James,
Thank you so much for updating your review! 🙏 We're glad to hear that the glitch was resolved and that you're happy with the support you received. Ezra's dedication to educating merchants and Brittany’s help on the demo call really reflect the heart of what we aim to do—provide top-tier service and support. You’re absolutely right—no system is perfect, but we’re committed to being there swiftly when needed. Thanks again for your trust in Zipify, and we’re here whenever you need us! 🚀
Team Zipify
We've been very happy with One Click Upsell. The app immediately added several thousand dollars of revenue per day. The team has been responsive and helped deal with any issues or bugs that have cropped up along the way. The app isn't flawless - there have been a few bugs in reporting or funnel creation that have been annoying but not critical and were dealt with fairly quickly.
Dear GreaterGood,
"Wow, thank you! We're thrilled to hear our impact was immediate and significant! 🚀💰"
Team Zipify
Really appreciate the help in the chat that they offer. They were attentive and solved my issue with an ongoing discussion. Thanks and hope to keep Upselling!
Thank you for the review, Patterns of Evidence! We're happy to hear you had a positive experience with our wonderful Support Team. Keep on Upselling -- and if you need help with anything else, please don't hesitate to reach out.
-Team Zipify
Its tough to wrap your head around but when you get it the app rules. only wish is they had chat to help customers. thank you!
Hey Good Tee! Thanks for the review. We do have in app chat support. Just click on the blue chat icon in the lower right hand side of your screen. Please reach out if you need anything!
-Team Zipify
This is a very good app. I like it a lot. It's helped increase our AOV and bring in extra revenue. It also really helps on those volatile days when CVR drops, the higher AOV makes you plow through those tough days and stay afloat. My only complaint is the fact that the UI and styling is very limited (or non-existent) and you can't customize the offer/page that much - this is very frustrating. If they can improve in this area the app would be excellent
Hello SeidoKnives, thank you for the review. Glad to hear that OCU is helping you on those tough days! As for the limited stylings that is a limitation of the Shopify API. We've included every styling that Shopify will let us use. We're working with them to try and open it up more, but they want a consistent experience across all checkouts...which is why there are some limitations. In the future we hope this improves, but for now we work with what they give us. Thanks for the honest review! If you need anything, just reach out!
-Team Zipify
Great customer service! Always very quick to answer any questions I am have with set up or segments.
Hey Myjestix! Glad to hear you had a great experience with out customer support team. Thanks for leaving us a review. If you need anything, please reach out.
- Team Zipify
Good app – it's making us money.
When we've had ideas for ways to improve it, customer support have been happy to listen, and have understood our needs. (now waiting to see if they become features )
Thanks, Video 125! We're glad to know you find our Support Team so helpful! Please keep an eye on our blog to stay up to date on our feature releases. If you ever need help with anything else, do not hesitate to reach out.
-Team Zipify
We love the idea of the app and that Shopify now allows their check out to be used. The ThankYou page offer needs some work though. We had to turn off completely after losing $3k. Thank You Page product should not be added to customer orders unless they are paid for (currently, it adds it and then asks for customer payment, it's not very clear where the customer is supposed to pay again for the order if the customer does not pay, 30 mins later the order is edited and "removes" the thank you product from the Shopify order, but it does not edit the order in ShipStation, like it normally would when you edit an order in Shopify), so customers end up getting a FREE product. Hopefully OCU and Shopify can fix this glitch soon and offer OCU more payment options to use with the regular upsells. Support is good about getting back to you and explaining issues.
Hey Survival Frong! So sorry to hear about this issue. Can definitely understand that this is a problem. We’ve found your tickets and we did respond, but it looks like it hasn’t been read yet. Wanted to comment here as well to try and get this sorted for you. Upon further investigation we’ve found that the issue is that that Shipstation is fulfilling TY page orders before the customer has a chance to pay or have the item removed from the order due to failed payment. This isn’t something we can't fix from our side. However, we’re doing our best to contact Shipstation to see if we can work with them to fix this issue. We’re very sorry for the inconvenience this has caused.