Reviews (1,560)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing search and filter functions on Shopify stores, noting its ability to handle large product datasets and customizable AI-driven search features. They report increased customer satisfaction and sales, praising the app's seamless integration and performance. The support team is also commended for their responsiveness and efficiency in providing assistance and handling customization requests, contributing to improved online shopping experiences.
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I use this filter plugin across nine of my Shopify stores and I can confidently say it’s the best filter solution out there. It works flawlessly on both desktop and mobile. With mobile being so important these days, that’s a big plus.
Setting up the filters can be a bit tricky at first, but the support team is fantastic. They’re responsive, knowledgeable and really help make sure everything integrates smoothly across desktop and mobile.
If you’re looking for a reliable, well-supported filter plugin, I can highly recommend this one.
Great app for detailed filtering. We have been using it for over 5 years now and our customers love using it to refine our collections by Vendor, Style, Type, Price and much more. The service team are also amazing. When your business needs great functionality and support - look no further than BOOST AI.
The app works smoothly and is easy to navigate. The interface is clear and user-friendly, and the filtering features perform exactly as expected. On top of that, the support is excellent! Seri was especially helpful and quick to respond. Highly recommended!
This has been a great app for us for years now. We encountered some minor issues when updating our theme and their support had it fixed right away. Highly recommended!
From 1 star to 5 star. Team switched to being incredibly resourceful and willing to customize and assist with many of our requests (improvements). Kudos to them. Keep this pace up!
**previous 1star review**
Sometimes you get such an idiotic support you question yourself if they’re unqualified or trolling you. Then in the middle of the conversation they disappear from their live chat for sometimes hours.
We thank you for the fast support and quality service. We find a solution to every problem in almost five minutes. It also has an artificial intelligence that works accurately and effectively.
Boost has been a great tool, and their customer service is unmatched. Turbo has allowed us to customize a great tool even further to bring unmatched quality and convenience to our store. If you are looking for a standard search and grid page replacement, look no further.
We had an abnormal situation on our collection pages; they will set you up free or charge (we had a good amount of custom - see our collection page here: https://lasersafetyindustries.com/collections/eyewear (notice the +view more dropdown with videos/links).
Worth the time investment. Didn't think it would really be possible but it ended up being. I was trying out their competitor (Globo or w/e it is) but they would have charged like $115 for set-up. Also much worth at getting back to me.
EDIT: The team has addressed the staffing issue, and long support times hampering troubleshooting appear to be getting resolved. As that was the only major issue holding the app back, I can strongly recommend this app. I appreciate their response, and they apparently took the staffing issues and support long times seriously.
I had this app set to five stars until recent apparent staff changes. The app still functions fine, but apparently support has been gutted. If you submit an issue, you will hear back 12 hours later (well after you are home for the day). When you respond, it will be another 12 hours before you hear back. It is a good app, but any bug or troubleshooting is currently a multiple day affair, which is less than ideal. I'll leave it at 3, because it is still good at what it does. It's just no good for troubleshooting in real time or if there is a deadline.
Thanks for your feedback—we truly appreciate it. We've recently expanded our team, including a dedicated U.S. support team based in our Irvine office, to provide faster response times and more real-time troubleshooting.
I’ll ask the team to reach out to you directly to address any outstanding issues and ensure you get the support you need. We’re committed to delivering both a great product and great service, and your input helps us improve. Best Tom
We've been using Boost Commerce for a while now with no issues. Quick replies to all our support queries and they sort out things promptly. Highly recommended.