Reviews (1,560)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing search and filter functions on Shopify stores, noting its ability to handle large product datasets and customizable AI-driven search features. They report increased customer satisfaction and sales, praising the app's seamless integration and performance. The support team is also commended for their responsiveness and efficiency in providing assistance and handling customization requests, contributing to improved online shopping experiences.

June 19, 2025

I use this filter plugin across nine of my Shopify stores and I can confidently say it’s the best filter solution out there. It works flawlessly on both desktop and mobile. With mobile being so important these days, that’s a big plus.

Setting up the filters can be a bit tricky at first, but the support team is fantastic. They’re responsive, knowledgeable and really help make sure everything integrates smoothly across desktop and mobile.

If you’re looking for a reliable, well-supported filter plugin, I can highly recommend this one.

Schwartz & von Halen®
Netherlands
Almost 5 years using the app
June 9, 2025

Great app for detailed filtering. We have been using it for over 5 years now and our customers love using it to refine our collections by Vendor, Style, Type, Price and much more. The service team are also amazing. When your business needs great functionality and support - look no further than BOOST AI.

Greenhouse Interiors
Australia
About 6 years using the app
July 3, 2025

The app works smoothly and is easy to navigate. The interface is clear and user-friendly, and the filtering features perform exactly as expected. On top of that, the support is excellent! Seri was especially helpful and quick to respond. Highly recommended!

The Fight Company Deutschland
Netherlands
About 2 years using the app
June 18, 2025

This has been a great app for us for years now. We encountered some minor issues when updating our theme and their support had it fixed right away. Highly recommended!

SUBIE SUPPLY CO.
Canada
About 4 years using the app
Edited June 20, 2025

From 1 star to 5 star. Team switched to being incredibly resourceful and willing to customize and assist with many of our requests (improvements). Kudos to them. Keep this pace up!

**previous 1star review**
Sometimes you get such an idiotic support you question yourself if they’re unqualified or trolling you. Then in the middle of the conversation they disappear from their live chat for sometimes hours.

WJD Exclusives
United States
4 months using the app
April 10, 2025

We thank you for the fast support and quality service. We find a solution to every problem in almost five minutes. It also has an artificial intelligence that works accurately and effectively.

ebebek
United Kingdom
Over 3 years using the app
June 27, 2025

Boost has been a great tool, and their customer service is unmatched. Turbo has allowed us to customize a great tool even further to bring unmatched quality and convenience to our store. If you are looking for a standard search and grid page replacement, look no further.

Interval
United States
About 2 months using the app
March 26, 2025

We had an abnormal situation on our collection pages; they will set you up free or charge (we had a good amount of custom - see our collection page here: https://lasersafetyindustries.com/collections/eyewear (notice the +view more dropdown with videos/links).

Worth the time investment. Didn't think it would really be possible but it ended up being. I was trying out their competitor (Globo or w/e it is) but they would have charged like $115 for set-up. Also much worth at getting back to me.

Laser Safety Industries
United States
Over 1 year using the app
Edited March 13, 2025

EDIT: The team has addressed the staffing issue, and long support times hampering troubleshooting appear to be getting resolved. As that was the only major issue holding the app back, I can strongly recommend this app. I appreciate their response, and they apparently took the staffing issues and support long times seriously.

I had this app set to five stars until recent apparent staff changes. The app still functions fine, but apparently support has been gutted. If you submit an issue, you will hear back 12 hours later (well after you are home for the day). When you respond, it will be another 12 hours before you hear back. It is a good app, but any bug or troubleshooting is currently a multiple day affair, which is less than ideal. I'll leave it at 3, because it is still good at what it does. It's just no good for troubleshooting in real time or if there is a deadline.

PRM Filtration
United States
Over 5 years using the app
Boost Commerce replied March 11, 2025

Thanks for your feedback—we truly appreciate it. We've recently expanded our team, including a dedicated U.S. support team based in our Irvine office, to provide faster response times and more real-time troubleshooting.

I’ll ask the team to reach out to you directly to address any outstanding issues and ensure you get the support you need. We’re committed to delivering both a great product and great service, and your input helps us improve. Best Tom

May 29, 2025

We've been using Boost Commerce for a while now with no issues. Quick replies to all our support queries and they sort out things promptly. Highly recommended.

Just Natural
United Kingdom
Over 2 years using the app