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I like this app for syncing inventory and pushing photos and descriptions over to eBay from Shopify but the listing process could be better. The app overwrites or removes any changes you make on eBay with every sync, including products that were listed before you installed the app. So be sure to make all edits within the app. After I synced my existing listings it removed all the details like category, color, material, department, etc. It would be nice if there was an option to choose what to update after the initial sync like quantity, price changes, etc.
Also, DO NOT use the auto category feature. I've had products removed from eBay for being in the wrong categories. The app has listed clothing as books, adult products as crafts etc.
Muli bulk edit in codisto is way better
We've been using this solution for less than a year as an apparel seller. Overall, it's been a decent solution that will maintain the stock reliably and list products quickly to Amazon and eBay. However, there are two major issues that a Shopify retailer should be aware of before you move forward with Codisto:
- This app will only set parent SKUs to be FBA or FBM. This means that variant products can only be one or the other. If you run out of a size or color at FBA but you have it at your physical store or warehouse, it can't be listed until you run out of all the sizes and switch the parent back or send those units to FBA. This isn't a big deal for large retailers but if you're a smaller store, it means a good chunk of your inventory is unavailable to customers.
- Support. Right now, Amazon has set a series of mandatory requirements for Shoe listings. Codisto allows you to set up the required fields but it's been having a lot of trouble pushing the product to Amazon. We keep experiencing errors when listing this part of our inventory. We've been going back and forth with support and we're stuck in a feedback loop and nothing is being done about it. We hope Codisto's management will take notice and act swiftly.
Once these problems are fixed, we'll consider revising this review.
Thanks for the feedback. Great to hear you are mostly happy. Your improvement comments are welcomed. The SKU level FBA/FBM issue has been documented and we will look to get this resolved. The shoe listing issue is being investigated further because the errors being received from Amazon are too general for easy diagnosis. We will contact you once we have an update. Thanks again.
Update 17 March 2020:
The SKU level FBA/FBM functionality has been released! We have contacted you via support to let you know.
We've used Codisto for awhile and it could be better. The old eBay app used to allow us to choose locations by item. They didn't have a location option until we addressed it with them and was a serious teeth-pulling episode. Eventually they came up with the means to pick ONE location which we figured out a way to manage (despite the fact that some items come from one location and some from another). Now with Walmart Marketplace ending and this app being official (?), the Walmart portion does not have a place to choose locations where the product is coming from. So we sold items out of a location that doesn't have shipping facilities. Why can 2 of them have location option and not Walmart? If this cannot be updated immediately, we'll have to find another app (which I would rather have have to do).
Thanks for your updated feedback,
We do have Multi Location for ebay but not currently for Walmart or Etsy. These are certainly on our roadmap and will be added very soon!
Nikki
App has been offline throughout the holiday period for us. Support almost non existent and not taking grasp of the issue to hand - just supplying us with articles unrelated to the issue. This has caused a lot of damage to our marketplace service as we can’t update stock levels and remove listings etc.
Linked items all showing the wrong Base Price, so to work out the price you have to go into eBay and keep checking - easier just to update the eBay price via eBay, so what's the point???
Will Update once they fix.
Why, does this App keep having issues... PLEASE Resolve ASAP
Hi team, The install page is frozen, when I click install it try's to open a page but nothing comes up?
An important eBay feature "Auto Categorizing" does not work on any of the items or categories, so you need to do it manually, contacted support several time and they can't fix it.
This is an update to my previous review.
Thanks for your review and your recommendation!
Easy, straightforward and top-notch customer support.... what else do you need? Please reach out anytime!
Nikki
Great app to work with and the online Live Chat support is good too for basic help and set up...however if you require technical support escalation due to technical issues please be aware this could take weeks even months to sort out. I have raised 3 tickets over 3- 4 weeks and still awaiting a reply from them.
Thanks for your review,
We have reached out with an update today on your issues, please do not hesitate to reach out to the support team anytime.
Nikki
wir brauchen eine App mit diesen Features unbedingt für unseren Onlinshop für Merinowolle Kleidung für Baby und Kind. Gerade Etsy wäre ein sehr wichtiger Sales Channel.
Diese App ist offiziell von Shopify - leider funktioniert sie aber nicht. Im App Menü bekommt man ganz offiziell eine rote Warnung und Fehlermeldung, dass diese App nicht funktioniert und vom Entwickler aktualisiert werden muss.
Schade!
Danke für Ihre Rückmeldung
Mittlerweile wurde ein Update veröffentlicht. Bitte beachten Sie jedoch, dass die angezeigte Warnung keine Auswirkungen auf die Funktionalität der Produkt- und Bestellsynchronisierung der App hat. Wir haben uns direkt mit der Beratung in Verbindung gesetzt.
Thank you for your feedback
An update has now been released, but please note the warning you are seeing has no impact to the functionality of product and order synchronization of the app. We have reached out directly to advise.
Nikki