Shopify Inbox

Loved how easy to use the application ,
and variety of options to reply customers ,

Also variety of reaching out when you receive a message,

Thanks

The app is not too bad. But it would be great if the customer could enter their mobile number as well so we gould text back as a backup. Is this possible?

This app is very helpful for providing meaningful and helpful responses to our customers and others with interest in our product.

Solid Product and it works well for our store. I find the AI responses are usually solid for my products and a great jumping off point for a response.

Easy to use and a great way to keep in touch with customers

I would love to have it start automating reponses using AI. By linking with chatgbt it would be so so helpful. When will we see this?

I would like a delete button for emails especially the spammy ones!

Simple and easy to use, keeps past conversations so i can keep track of topics and requests. Very happy with it's performance

Unfortunately the instant answers cannot be translated. So they are useless in multi-language shops. Also AI-generated answers (to frequently asked questions) are lacking.
Pro: Setup quick and easy.

Never had a problem with it but would like some sort of notification like a ding dong to know ive received a message. perhaps there is a feature and i dont know about it?