評論 (6,149)
調整搜尋範圍
-
根據評分
I was having so many issues trying to connect to DSERS my emails and pswds were all messed up because I changed my emails and urls on google. Even Ali express was not working for me however after reaching out to DSERS help and connecting with Sandy, she patiently help me trouble shoot and walked me through each step sometimes having to repeat those steps over until we got progress. I was able to reconnect my shopify store to Dsers and Ali Express and she even took care of another issue I had from previous stores connected to DSERS. She was absolutely great!
Hello,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Sandy provided you with such patient and thorough support. Our customer service team is dedicated to helping you every step of the way to ensure everything runs smoothly.
If you ever need assistance again, please don’t hesitate to reach out to us.
DSers Team
Zoe helped me fix a problem between Shopify > AliExpress > DS'ers and the actual reseller/store. It was a mighty issue that needed a simple solution imo. However it just turned into a headache talking to all these channels that had to to their part. Eventually Zoe helped me through this entire process which pinpointed exactly where and why my order was being stuck. It saved my day and really helped me understand the process of how things work. It was a learning day and want to thank Zoe for helping me in this process while taking her time to make me understand with printscreens and extra information just to help me out. It made me feel like an actual customer myself.. hehe. Thx again Zoe!
Hi,
Thank you so much for leaving such a thoughtful review! We're thrilled to hear that Zoe was able to help you navigate through the complex issue and bring clarity to the situation. Our customer service team is always committed to going the extra mile, and we're glad Zoe could provide the patience, knowledge, and guidance you needed.
If you ever run into any questions or issues again, don’t hesitate to reach out. We’re always here to support you.
DSers Team
I was having some problems today processing 2 orders from my shopify dropshipping store (Product out of stock from supplier) and Blanca was very helpful in providing clear guidance on how to resolve the issue by selecting a different supplier for the product and updating the order.
Thank you, Blanca ! I very much appreciated your help!!!
Hello,
Thank you so much for taking the time to leave this kind review! We’re thrilled to hear that Blanca was able to assist you effectively—our customer service team is always here to provide clear, helpful guidance whenever needed.
If you have any other questions or run into any issues in the future, please don’t hesitate to reach out to us again.
DSers Team
Absolutely Amazing! Highly Recommend!
This app exceeded all my expectations. It’s fast, user-friendly, and incredibly well-designed. Every feature works flawlessly, and it genuinely makes my life easier. I’ve tried a lot of similar apps, but this one stands out for its reliability and attention to detail. The developers clearly put a lot of thought and care into the experience.
Support is responsive and helpful, and updates keep making it even better. I rarely leave reviews, but this one truly deserves it, and the support are amazing so great so helpful and kind Five stars all the way!
Hi,
Thank you so much for your amazing review! We're thrilled to hear that you're enjoying the app and found our customer support team to be helpful, responsive, and kind. It means a lot to us to know that the work we put in is making a real difference for you.
If you ever need assistance again, feel free to reach out — we’re always here to help!
DSers Team
Well, there is nothing to complain about DSER. It's really an amazing app for sellers whose are dropshipping actually.
And one of my most favorite of DSER is their support. Highly supported, responsive and professional.
I loved this app especially after having support assistance.
DSers is an absolute must-have for any dropshipper working with AliExpress. I’ve been using it every single day for the past 4 years, and I honestly couldn’t run my business without it. It has literally changed my life. I save an insane amount of time processing orders, and everything is smooth, fast, and reliable.
What really sets DSers apart is their outstanding customer support. Today, I had the pleasure of being helped by Gloria, who was incredibly patient and determined to solve my issue. She did an amazing job, thank you so much, Gloria!
DSers is by far the best app on the entire Shopify App Store. I’ll never stop using it. Huge shoutout to the whole DSers team!!! you guys are doing an incredible job!
Hello,
Thank you so much for your amazing review and for trusting DSers for the past four years! We’re thrilled to hear how much time DSers has saved you and how it has positively impacted your business. Gloria and the entire customer service team work hard to provide the best support possible, and your kind words mean a lot to us.
If you ever need assistance again, don’t hesitate to reach out — we’re always here to help.
DSers Team
Rin from the DSers team helped me out with clear instructions, guided screenshots, and emotional support. I had been in tears from the stress of an issue that was related to my AliExpress account. It wasn't even really a DSers account issue. But Rin walked me through everything I had to do to fix my problem, get my account working better than before, and streamline my process so my store is even more efficient now. I am so relieved and thankful people like Rin have my back. I am new to this and all this is a little scary to new shop owners. Thank you, Rin!
Hello,
Thank you so much for sharing your experience! We truly appreciate your kind words about Rin and are glad she could provide not only clear guidance but also the support you needed during a stressful time. Our customer service team is dedicated to helping you every step of the way, especially when starting out.
Please feel free to reach out anytime you need assistance — we’re always here to help!
DSers Team
I recently faced an issue with my OZ dropshipping store where all my products were showing "sold out" despite having inventory. Rfimp from DSERS support was incredibly helpful in resolving this issue.
What impressed me most was their:
Quick response time and attentiveness to my specific problem
Clear explanation of what was causing the inventory display issue
Step-by-step guidance through the solution process
Follow-up to ensure everything was working properly
Thanks to their assistance, my store is now properly displaying product availability, which is crucial for my business strategy
Hi,
Thank you so much for sharing your experience! We're glad to hear that Rfimp was able to assist you effectively and ensure your store's inventory displayed correctly. Our customer service team is dedicated to providing fast, clear, and personalized support to keep your business running smoothly.
If you ever need help again, feel free to reach out anytime — we’re always here for you.
DSers Team
“The Ultimate Dropshipping Tool – A Game Changer!”
I’ve been using DSers for my Shopify store, and it’s hands-down one of the best decisions I’ve made. The product mapping is super smooth, especially when dealing with multiple variants. Order automation is quick and reliable, and syncing with AliExpress suppliers has saved me so much time.
The best part? Their customer support is excellent — friendly, fast, and always ready to help when I’m stuck.
If you're doing dropshipping seriously, DSers is a must-have. It streamlined my workflow, reduced errors, and made fulfillment almost effortless. Highly recommended!
Hi,
Thank you so much for sharing your wonderful experience with DSers! We're thrilled to hear that our platform has helped streamline your dropshipping workflow and that our customer support team has been friendly and responsive whenever you needed assistance.
If you ever have any questions or need further help, please don't hesitate to reach out to us again.
DSers Team
I was having difficulty with an inventory issue, and once again Dsers was quick to resolve my problem. Rfimp was very patient with me to track down the problem that was actually quite simple. Very well worth the time. Thank you.
Hi,
Thank you so much for taking the time to leave a review! We’re thrilled to hear that Rfimp was able to assist you with patience and professionalism. Our customer service team is always here to provide clear and effective support whenever you need it.
If you ever run into any other issues or have questions, please don’t hesitate to reach out again.
DSers Team