Reviews (423)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing customer satisfaction through features like abandoned cart recovery and real-time shipping updates. They appreciate its automated messaging, order updates, and personalized marketing capabilities. The user-friendly interface and straightforward setup, along with a responsive support team, make it invaluable for improving customer engagement and conversions.

April 16, 2025

Schnelle Einrichtung, einfache Bedienung, und einfach top, wenn die Kunden sich direkt per WhatsApp mit dem Support in Kontakt treten können.

DrinkFashion
Germany
11 months using the app
February 23, 2025

Works as advertised. We had a few issues installing the app, but support helped right away, and now we are up and running.

Danny Eliav Jewelry
Israel
Over 1 year using the app
June 28, 2025

Easy integration and wonderful support to get things up and running.

Belantara World
Singapore
About 1 month using the app
March 21, 2025

Absolutely an amazing and free app. Works fine on my website. Must recommended to all new business owners

Noor Zara
United Arab Emirates
About 1 year using the app
April 24, 2025

assistenza preparata, veloce e sempre disponibile per eventuali modifiche

Chettiserve
Italy
3 months using the app
July 13, 2025

I’ve been using Dondy and it has been super helpful for my small business.
It makes customer communication on WhatsApp really smooth with features like auto-reply, broadcast messaging, and customer tagging.
The interface is simple and beginner-friendly, which is perfect for WhatsApp-based selling.

pk cart
Pakistan
April 2, 2025

The app is perfect never had a problem thanks

Eclissi Gioielli
Italy
12 months using the app
April 3, 2025

Effective way to open up whatsapp communication channel.

The Bike Atrium
Singapore
About 1 year using the app
May 27, 2025

Easy install, it took 2 minutes, installed on all my three Shopify stores

Venezianico
Italy
19 minutes using the app
December 27, 2024

Dondy has transformed my Shopify store with seamless WhatsApp integration, making customer communication faster and more effective. It's easy to set up, with features like abandoned cart recovery that boost engagement and conversions. The responsive support team ensures everything runs smoothly. Highly recommended!

Chicy Boutique
Israel
4 months using the app