Cartly Abandoned Cart Recovery

Cartly Abandoned Cart Recovery

Reviews (265)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
    230
  • 8% of ratings are 4 stars
    21
  • 1% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
    1
  • 4% of ratings are 1 stars
    10
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and effectiveness in recovering abandoned carts, boosting store conversions, and retaining customers. Key features include customizable email templates and efficient campaign management. The integration with Shopify is seamless, and the responsive 24/7 customer support is particularly valued during setup. Merchants report significant revenue generation shortly after implementation.

Edited April 10, 2018

*UPDATE* - I finally was contacted by support, and they took care of the issues. I still can't give it 5 stars yet, as I haven't been able to fully try out the software because of said issues.

**UPDATE 2 - FINAL** - I've been using Shopify for my abandoned carts, with a success rate of 15% plus. Since I've had this installed, I've had exactly ZERO recoveries. I've asked for assistance, and received no replies. As far as I can tell, this isn't a very productive app with little in the way of responsive support. Deleted, and going back to Shopify.

*ORIGINAL* - Cannot get answers to support questions. I've had it installed long enough to have had several emails to go out, but the only ones that have gone is to the (accidentally) imported old carts. None of the new abandons have been emailed. Ready to uninstall.

Smoky Mountain Beard Co
United States
13 days using the app