Recenzje (264)
Zawęź
-
Według oceny
I’ve been using the Care Cart app to set up abandoned cart recovery emails, and I must say — the experience has been excellent so far. What really stood out to me was the support from Alice. She has been incredibly helpful, responsive, and knowledgeable throughout the setup process. Her guidance made everything smooth and hassle-free.
The app itself is user-friendly and packed with features that can genuinely help recover lost sales. Highly recommended for anyone looking to increase their store’s conversion rate and customer retention. Great job, Care Cart team — and a big thanks to Alice for the outstanding support!
Great support the work app works like a charm
The support team of this app is very responsive and professional.
They provide high-quality assistance and resolve issues quickly.
Highly recommend!
Great app, the team help us and check the setting and also sent us an suggestion. Great team!
Fantastic experience at set up with Sam. Great app, and even better customer service.
Thank you so much for your feedback. Our customer support team is available 24/7 for you. 😇
Alice helped me with my add to cart email signup issue and we figured it out quickly.
Easy to use app
Great customer service
Hi QHC Supply Admin,
Thank you for adding a wonderful review and we're glad that our support team was able to help you quickly.
We still want to improve your experience to 5-star with us. Our support manager has reached out to you via email. Please respond and let us know how we can further improve your experience?
All the best!
I was testing the app to use but it will not work for us. We can't translate 100% of the email(s).
There was an abandoned cart with an email address but the app didn't send the recovery email also.
4 days and still no progress. Also they are activating the app without info and people receive emails in different language.
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Our team was actively working on resolving the issue, which required some customization to meet your specific needs. Unfortunately, during this process, the app was uninstalled, and we lost access to your account, which has prevented us from completing the solution.
Our customer support team will reach out to you via email shortly to assist further. Kindly respond to their message or reinstall the app so we can continue working on this for you. We’re committed to resolving this issue and ensuring the app works seamlessly for your store.
Thank you for your patience and understanding.
I've had this app on my Shopify site for a couple years now and I upgraded my Shopify theme and needed some assistance. Kate and Ross were both so helpful, I had the problem fixed in less than an hour. Thanks for a great experience!
Thank you for trusting our app and team. We’re here for you around the clock. 🙂
I converted 3 emails out of 3000. Never had an email campaign perform so poorly. The design is disgusting on this app. No way to implement direct discount on 'return to cart'
Hi, We sincerely apologize for any inconvenience you’ve experienced. Our Customer support manager has reached out to you via email to address your concerns and offer assistance. Please feel free to reply directly or contact us at support@carecart.io we’re here to help 🙏🏻
Great app and fantastic customer service. Sam was so helpful and and make sure everything is going well from my end
Thank you so much for your feedback. Our customer support team is available 24/7 for you. 😇